Delphix Telemetry: Data and usage
Delphix Administrators help improve the performance, reliability, and usability of the platform by sharing anonymized telemetry data. This information provides the Delphix team with valuable insights into real-world usage patterns, which further enables Delphix to identify common challenges, prioritize feature enhancements, and proactively address potential issues. The gathering and use of this anonymized information ultimately leads to a better user experience for all Delphix customers.
Telemetry data are automatically shared with Delphix on a daily basis if the customer’s Delphix Administrator has enabled the online registration mode for the Delphix Data Control Tower (“DCT”). If the customer desires to disable this behavior, but still register your DCT instance, follow the offline registration process.
Registration and sharing anonymized telemetry sharing is highly recommended, but not required, to get the full benefit of Data Control Tower. Shared data is stored in Delphix’s AWS and Azure US West repositories and retained in accordance with Delphix’s data retention policies.
Shared data
The following data is shared within all telemetry bundle uploads. The same type of data is collected in each online or offline bundle. Today, we do not support the ability to select which data to include or exclude in a telemetry bundle.
| Name | Description |
|---|---|
| General Bundle Information | Anonymized customer identifier, timestamp of bundle generation, and the time range of the data contained within. |
| DCT Product Information | Anonymized DCT system identifier, current product version, and current API version. |
| DCT Product History | Full DCT version and platform installation (ex AWS, Azure, K8s, etc) history. |
| Registered Engines | Count of registered engines, engine type (Data, Compliance, etc), and versions. |
| API Telemetry |
All API calls made via DCT, including Endpoint, Method, Start/End Times, Response Status, User Agent, and Client Name. For example: POST /vdbs/provision_vdb_by_snapshot, 1:00pm EST, 1:10pm EST, 200, Delphix-ServiceNow-Integration, service-client API payloads containing potentially sensitive data, such as virtual database configuration or connection credentials, are not collected. |
| Object Counts | Various counts across the platform, such as number of Connections, VDBs, dSources, Environments, Snapshots, Bookmarks, Masking Jobs, Profiling Jobs, Users, Engine Storage Breakdown, etc. |
| Object Details |
Notable anonymized, object details that describe details that are critical to maintain proper support, including the data’s platform, version, infrastructure, infrastructure version, ingestion mechanism, and source sizes. For example: Connection, VDB, and dSource platform type and version (ex: Oracle 19c, SQL Server 2022, PostgreSQL 15.1, etc) dSource ingestion (ex: Direct, Staging Pull via <TYPE>, Staging Push) Source, Staging, and Target Infrastructure OS and Version (ex: RHEL 9.4) Oracle Database’s size (ex: 5.2 TB) |
Deletion of Data
To request deletion of your organization’s telemetry data, please disable your automatic online uploads. If the telemetry data is still enabled, please submit a support request ticket to the Delphix Support Portal.