Support bundle privacy and data protection

Support bundles contain diagnostic information that helps Delphix Support investigate product issues. Customer-specific data is redacted or obfuscated where possible. Passwords and personal data are encrypted or omitted.

Protection methods

Method	Description
Redaction	Removes sensitive information from collected data before the information is included or transferred.
Obfuscation	Masks information while preserving diagnostic usefulness.
Encryption	Protects certain information from unauthorized access.
Omission	Excludes information from collection or from the bundle.

Protected information

• Passwords are encrypted or omitted.
• Personal data is encrypted or omitted.
• Customer-specific information is redacted or obfuscated where possible.