Support bundle contents
Support bundle contents vary by product, deployment type, product version, and selected options.
| Category | Information that can be included | Details |
|---|---|---|
| Logs | Engine, product, service, masking, container, and diagnostic logs | Masking logs are included when Masking is enabled. Data Control Tower bundles can contain container logs. |
| Configuration information | Product configuration information and system configuration metadata | The exact information varies by product and deployment type. |
| Diagnostics | Stack traces, dumps, Java heap dumps, Java thread dumps, and troubleshooting artifacts | Data Control Tower bundles can include memory statistics, CPU information, Kubernetes pod information, and container diagnostics. |
| Performance information | Performance diagnostics, monitoring information, CPU information, memory information, and system statistics | The information varies by product and selected options. |
| Analytics data | Optional analytics data and performance metrics | Include analytics data through advanced options when Delphix Support requests it. |
| Environment metadata | Host, container, infrastructure, and Kubernetes information | Data Control Tower bundles can include container and Kubernetes diagnostics. |
Data Control Tower bundle details
A Data Control Tower bundle generated from a Kubernetes or Docker deployment can include the following information:
- Logs from all DCT containers.
- A Java heap dump in
.hprofformat, if one exists. - A Java thread dump and memory statistics.
- CPU, memory, and system statistics for each container when running in Kubernetes.
- Kubernetes pod information in JSON format when running in Kubernetes.